Email module
€39/mo
2 mailboxes · 2,000 emails/mo · requires a voice or WhatsApp plan
Setup
- €0
- Activated on top of your voice or WhatsApp plan, with no setup work.
Full first year: €468 · no setup
UTIO Email
AI email agent: best as a module of your agent
If you already run the voice or the WhatsApp agent, email isn't another product: it's a €39/mo module that reads your mail, sorts it and files it in the same CRM. No agent yet? Start with the channel where you lose customers; standalone email exists too.
In short
UTIO's email agent reads your mail, sorts it into threads, quarantines the suspicious and leaves you a draft reply, all inside the CRM. Most customers add it as a €39/mo module on their voice or WhatsApp agent.
- Module: 2 mailboxes and 2,000 emails a month, no setup. Requires a voice or WhatsApp plan.
- No base plan: standalone email at €89/mo with 3 mailboxes, or unlimited Enterprise at €249/mo.
- You decide how much it does alone: no AI, ask first, draft or automatic.
- No lock-in: billing is monthly.
Last reviewed:
Email module: €39/mo on your plan
The agent that already answers your calls or your WhatsApp starts reading your mail too. Nothing new to learn: same contacts, same pipeline, same inbox.
- 2 mailboxes and 2,000 emails a month
- Enough for a small business's sales and support mail.
- Same inbox, same CRM
- Every email lands on the contact's card, next to their calls and WhatsApp messages.
- No setup
- It activates on your plan and uses the connections your agent already has.
The module requires an active voice or WhatsApp plan: it can't be bought on its own. No base plan? Look at standalone email below.
What does the email agent do with your mail?
- Reads the whole thread
- It reads the entire conversation, not just the last email, then classifies, summarises and prioritises it: urgent on top, automated mail out of the way. And it replies in the same thread.
- Quarantine
- Sets aside the suspicious and the irrelevant before it costs you time.
- AI drafts
- Prepares the reply in your tone; you review and send, or let it go out by levels, as on the other channels.
- Everything to the CRM
- Every email with an owner, a status and a next step in the pipeline.
- Gmail, Outlook or IMAP
- It connects to the mailbox you already have: Gmail, Outlook or any IMAP email.
Email agent pricing
The monthly fee covers the AI, the mailboxes and the CRM. Setup is zero for the module.
Standalone email
€89/mo
3 mailboxes · 3,000 emails/mo · standalone product, with CRM
Setup
- €390
- We build it: your mailboxes connected, your rules and quarantine configured, drafts in your tone and the CRM linked.
Full first year: €1,458 · setup is 26% of it
Email Enterprise
€249/mo
Unlimited emails · custom rules · ticketing
Setup
- On quotation
- An Enterprise project: custom rules, ticketing and tailored integrations, with a written quote before we start.
First year: €2,988 in fees + setup on quotation
Email agent FAQ
Can I get the email agent without a voice or WhatsApp plan?
Yes, as standalone email: €89/mo with 3 mailboxes, 3,000 emails a month and the CRM, plus €390 for implementation. The €39/mo module, on the other hand, only runs on top of a voice or WhatsApp plan, because it reuses the inbox, the CRM and the connections your agent already has.
Does it reply to emails on its own?
Only if you want it to. Autonomy is gradual, as on the other channels: no AI, ask first, draft or automatic. Most people start on draft: the agent writes the reply in your tone and you review and send it. Once you see it gets things right, you move it up a level.
How many mailboxes and emails does each plan include?
The module includes 2 mailboxes and 2,000 emails a month; standalone email, 3 mailboxes and 3,000 emails. Email Enterprise (€249/mo) has no limit and adds custom rules and ticketing, with implementation on quotation.
What does it do with spam and suspicious emails?
It quarantines them before they eat your time. What matters gets grouped into threads, prioritised and filed on the contact's card, next to their calls and WhatsApp messages, with an owner and a next step in the pipeline.
Where is the data kept?
We confirm exactly where it is hosted in writing before you sign, together with the data-processing agreement. What the product already does: the agent won't give out a person's details for a number someone reads out (it uses the channel's number or a verification code), and you can request export or deletion of your data whenever you need.
Is there a minimum contract?
No. Billing is monthly and you can cancel any time. If you leave, you take your numbers with you by portability, plus your CRM export and recordings. The 14-day trial doesn't ask for a card, so there is nothing to cancel either.
The next step: have it publish to your blog and social media too
The content agent writes the article, prepares each network's posts, checks the figures and publishes on schedule. From €49/mo, on a bill you already have.
Ready to transform your customer service?
Tell us what you want to solve and our team will get back to you within 24 working hours.
- Phone
+34 951 047 200 - Email
utio@utio.io - WhatsApp
Send a message
- 21 years as an operator
- Registered with the CNMC
- In-house support in Spanish