UTIO

What is set up and running

Three real clients, told without embellishment: the brief they gave us, what was set up and the work their agent does in production today. No names: each case's public identity is its industry.

WhatsApp agent

Food e-commerce · handles an average of 430 orders a month

The brief: They needed order information and tracking handled on WhatsApp, abandoned carts recovered and customers reactivated through campaigns.

What was set up: A WhatsApp agent plus an automation with their shipping carrier.

The work it does

  • Answers order information and tracking on WhatsApp
  • Recovers abandoned carts
  • Runs customer reactivation campaigns
  • Reviews and reconciles shipments with the carrier

Pays €49/mo

Voice agent

European EV grant management company

The brief: They manage electric-car grants in the UK and Spain and needed their leads qualified over the phone.

What was set up: A voice agent dedicated to lead qualification.

The work it does

  • Qualifies leads over the phone
  • Covers both markets: the UK and Spain

Pays €349/mo — plus an average of €414/month in additional traffic

Voice agent

Law firm · answers 24/7, around 200 calls a month

The brief: They needed the firm's leads, the diary and the qualification of every contact handled over the phone.

What was set up: A voice agent for leads, diary and qualification.

The work it does

  • Manages the firm's leads
  • Keeps the diary
  • Qualifies every contact

Pays €149/mo

We don't publish result figures here: they will only appear once verified and with each client's permission.

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UTIO is the AI agent line of Universal Telecom, an operator registered with the CNMC.