WhatsApp agent
Food e-commerce · handles an average of 430 orders a month
The brief: They needed order information and tracking handled on WhatsApp, abandoned carts recovered and customers reactivated through campaigns.
What was set up: A WhatsApp agent plus an automation with their shipping carrier.
The work it does
- Answers order information and tracking on WhatsApp
- Recovers abandoned carts
- Runs customer reactivation campaigns
- Reviews and reconciles shipments with the carrier
Pays €49/mo